What options are available to handle workflow tasks that are overdue from the currently assigned task owner? Is there a provision to reassign the task to a new user or apply alerts/escalation methods?
The status and reporting control provides all the information of the workflows both executing and completed. The actions like Approval, Checklist, Tasks, ResourceSet have a feature where in the various timeouts can be set. Appropriate action can be assigned for the timeouts. The task can be forwarded to another user. The user or administrator can mark the holidays for a resource and also select an alternate resource for a resource. All the tasks get forwarded to the alternate resource, when a resource is not available. • Can I access administration functionality through framework (API)? All the workflow executions and their details are stored in the database. The status of the workflow can be obtained by querying the tables. • Is it possible to query running/completed process data through API or directly through Database Queries? All the workflow executions and their details are stored in the database. The status of the workflow can be obtained by querying the tables. • How is process
