What precautions have DOR taken to ensure tax return data is secure during transmission to DOR?
A34. The Massachusetts Department of Revenue is bound by law to protect the confidentiality of tax return information and meeting that responsibility takes the highest priority at the agency. All Information transmitted through DOR e-file is secured through use of multiple security mechanisms and personnel, operating under strict guidelines, which carefully protect the information. DOR e-file systems employ a variety of security features, which are closely monitored to prevent unauthorized or inappropriate access.
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