What purpose do the Manage Account functions serve?
These functions are used to view and modify customer account information. With these functions you are able to update the customers contact, personal, citizenship and veteran information. You are also able to record supplemental information, such as benefits being received, that is provided by the customer while being processed. You can also view history for the customer, request services, and record services provided and outcomes that have been identified. These functions also allow you to perform maintenance functions on behalf of the customer, such as changing their PIN, changing their reminder question, checking the status of their account and deleting an account that was erroneously created.
These functions are used to view and modify your account information. With these functions you are able to update your contact, personal, citizenship and veteran information. You can also view your JobLink history and request services. These functions also allow you to perform maintenance functions, such as changing your PIN and changing your reminder question.
