What should I do if I get the following error message, “No additional applications designed for your device were found.”, when trying to install the Ascendo Money Desktop?
This is a common issue with the BlackBerry Desktop Manager and does NOT necessarily mean that the application is incompatible with your handset. See below for possible resolutions. • Delete any previously installed versions of the software then make sure that you have removed the application from the BlackBerry Desktop Manager Application List, displayed when clicking on the Application Loader icon. • Verify that your .alx and .cod files are in the same directory and that you are selecting the .alx file when trying to install an application. • Upgrade your BlackBerry Desktop Manager. Click here for latest downloadable version. • Upgrade the device software on your BlackBerry. Click here for latest downloadable version. An article with more detailed descriptions can be found on AllBlackBerry.com, click here for complete article. If these suggestions to not resolve the issue, please try downloading and installing the application directly to your handset (OTA), as describe above.
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