What should I do if I think I have received an under weight packaged commodity or received less than I paid for at a gas station or store?
The first thing to do is to get as much information as possible. If at a gas station, write down the pump number and grade of gas. If at a store write down the check stand number or the aisle number where the item is located and the address of the establishment. Gather any other information you think might be pertinent. Call the County Department of Weights and Measures with this information. The inspector will ask for your name, address and daytime phone number since this information will assist in the investigation, however, you may remain anonymous if you wish. Complaints are vital to our department. We take all complaints very seriously, and we respond to each complaint as quickly as we possible.
