What should I do if my Maybankard Bankcard is retained at an ATM?
If the card was retained at a Maybank branch, you should go to that particular branch to collect the card. You are advised to contact the branch first. If the card is not collected within 3 days, the branch will send the card back to your home branch. If the card is not collected within 3 months, the home branch will cancel this facility and destroy the card for security reasons.
Related Questions
- When using my Maybankard Bankcard at the ATM, the screen says "card is invalid". Why is this, and what should I do next?
- What happens if I cannot use my Maybankard Bankcard to perform a MEPS Cash transaction when paying for my purchase?
- What should I do if my Maybankard Bankcard is retained at an ATM?
