What should I do if my recipient does not receive his or her Giftcard?
If the Giftcard has not arrived at the recipient’s address within 10 business days, please: • Call us toll free at 1-866-300-9401 to verify your order. Have your order number and the credit card or debit number that was used to order the Simon Giftcard ready. • Confirm that the address and recipient information you provided is correct.