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What should I do if my recipient does not receive his or her Giftcard?

Giftcard recipient
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What should I do if my recipient does not receive his or her Giftcard?

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If the Giftcard has not arrived at the recipient’s address within 10 business days, please: • Call us toll free at 1-866-300-9401 to verify your order. Have your order number and the credit card or debit number that was used to order the Simon Giftcard ready. • Confirm that the address and recipient information you provided is correct.

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