What should I do with messages scored improperly by Outbreak Protection/SecurityPlus?
Send these messages along to us (forward as attachment) to the following addresses, depending on which error it is: • spamfn@altn.com – messages that should have been marked as Spam by Outbreak Protection and weren’t • spamfp@altn.com – messages that shouldn’t have been marked as Spam by Outbreak Protection and were How does one tell if Outbreak Protection scored a message as spam or not? Look at the full message headers. This will appear if OP marked it as spam in the X-MDOP-Ref header: st=3 st=4 This will appear if OP didn’t mark it as spam in the X-MDOP-Ref header: st=1 st=2 Scores of 3 and 4 should be submitted as false positives if they are not spam. Scores of 1 and 2 should be submitted as false negatives if they are spam. Do not submit 3 or 4 scored-messages as false negatives, and do not submit scores of 1 or 2 as false positives. Time is of the essence with Outbreak Protection. Old messages are not able to be analyzed because spam characteristics are dynamically changed over a
