What steps should be taken if a customer of a Visa Issuer has been a victim of fraud or identity theft?
Contact the fraud department of one of the three major credit bureaus (see contact information below) to request: • that a fraud alert be placed on their file. • that a consumer statement be added to their file asking that creditors call before opening or changing any accounts. • a copy of their current credit report on file at the credit bureau. Contact the ICS consumer office, Advanced Resolution Services, at 1-800-392-8911 to place a fraud alert on ICS and request a copy of their ICS consumer report. Report the incident to the Federal Trade Commission’s Identity Theft Hotline at 1-887-438-4338 (1-887-IDTHEFT). Credit Bureau Contact Information: • Equifax PO Box 740241, Altanta, GA .. 30374-0241 To order your credit report: 1-800-685-1111 To report fraud: 1-800-525-6285 • Experian PO Box 2002, Allen, TX .. 75013-0949 To order your credit report: 1-888-397-3742 To report fraud: 1-888-397-3742 • Trans Union PO Box 1000, Chester, PA .. 19022 To order your credit report: 1-800-916-8800 T
Related Questions
- I believe Im the victim of crime, such as identity theft, fraud, check fraud, credit card fraud, or threats, perpetrated via the internet. What should I do next?
- What steps should be taken if a customer of a Visa Issuer has been a victim of fraud or identity theft?
- What are the steps I should take if I’m a victim of identity theft?
