What support options are there? A: 1. The FAQ is at http://www.applix.com/appware/linux/resources/faq.
2. Applix has started a new mailing list at applixware-list@applix.com. Join by sending “subscribe” to applixware-list-request@applix.com. Applix monitors the list, but doesn’t guarantee response. Web archive is at http://www.applix.com/appware/applixware-list/.3. Red Hat Software’s existing list, applixware-list@redhat.com, will continue to exist. Join by sending subscribe in the SUBJECT line to applixware-list-request@redhat.com. Web archive is at http://archive.redhat.com/applixware-list/4. Paid telephone support is available in increments described above. (You must provide your unique customer code, which you receive with ApplixWare, when you call.) The higher support price for “developers” covers telephone assistance with Builder and the ELF macro language.5. There are perfect-bound manuals shipped with the product, plus online manuals on the CD-ROM available and searchable when running the product. Bug-fix updates will be available on CD-ROM for $5, when available.
