What technical support, if any, is included with the free client products?
Navigator and Communicator Standard Edition do not include free technical phone support. However, all Netscape users have access to free online technical resources as well as free peer-to-peer support from online Netscape user groups. If you have a problem you would like addressed by one of our technical support engineers, you may call our technical support line at 800/411-0707 at a cost of $25 per incident. (Please have your credit card ready if you choose to call.) Corporations can purchase enterprise support from Netscape’s SupportEdge Program. • How do I get documentation for the free client software? Can I order printed documentation? Online documentation is available for all users from the Help menu within Navigator and Communicator as well as at the Communicator product documentation site. Customers can also purchase printed documentation from the Netscape Store. • What is Netscape’s retail strategy moving forward? Netscape continues to offer retail products designed for consume
