What types of problems are typically held from the deposit?
Deposit deductions are typically made for the cleaning service or for poor cleaning. Over half of our guests do not want to clean the Villa. They figure that they are on vacation and the last thing they want to do is clean on their last day when they can soak up the sun or catch that last fish. No problem either way. For those who wish to choose the no-clean option, we have a cleaning service that charges $100. For those who wish to do their own cleaning, all cleaning supplies are provided. A clean Villa means that all linens are washed, the floor is mopped, carpets vacuumed, bathtub and showers are clean (including the one downstairs), kitchen counters are clean and dishes are washed. Occasionally there is a charge for minor damage or missing items, but this is not the norm. Your Island Mate judges your cleaning effort and determines any charges.