Whats the Architecture?
Much also depends on the cloud architecture being leveraged, Michael Sutton, vice president of security research for Zscaler, told CRM Buyer. “Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) provide enterprises with differing levels of control and responsibility when managing the cloud environment,” he said. “In general, IaaS would require the most technical skills, while SaaS handles most of the heavy lifting, with PaaS somewhere in between,” he remarked. Other generalizations can be made as well. For instance, if the enterprise is responsible for the management of their own virtual servers (in an IaaS deployment), an IT staffer will require many of the same technical skills as they would when managing a local server, along with knowledge of managing and maintaining virtual machines, he said. “Also, all environments are likely to include proprietary APIs (application programming interfaces) and applications that the IT staff will need
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