When I leave my jewelry at Ben Bridge for repair, how will I know Im getting back the same diamond or gemstone?
Since 1912, weve been earning our customers trust through outstanding service and exacting attention to detail, including a stringent protocol for accepting jewelry for repair. During our take-in procedure, a Ben Bridge Associate examines your diamond or gemstone under a microscope and youll be invited to look also, so you can see whats unique about your jewelry. The Associate notes any special characteristics, writes a detailed description on the repair envelope and gives a copy to you. Repairs are performed at our Shop and when your piece returns, well re-examine it under the microscope with you and review the notations and characteristics of your diamond or gemstone. Recognizing whats unique about your jewelry, youll be assured that this is the same piece you left in our care.
