When to use neutral/negative feedback on eBay?
You can leave feedback for a month after the sale, so there should be no pressure from ebay or the seller to leave it now. If the seller is pressuring you to leave positive feedback before he will fix the problem, report him to ebay. That is against the rules – it is coercion and not allowed, and he may figure since you are a newbie he can get away with it. Not so. My best suggestion to you is to open a dispute on ebay for item not as described, and work via the dispute to resolve the problem. that way everything that goes on is documented, so it doesn’t become a case of he said she said. If you must return the item, make sure you get a tracking number so you have proof the seller received it. Sorry you have had to deal with this on your first purchase, most ebay sellers are very concerned with pleasing their buyers, this one sounds like they are not.
