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When trying to play XM or Sirius channels, I get a “No login server or bad login” message even though I have entered my correct subscriber login, what should I check?

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Check your Pocket Internet Explorer security settings, which can be found in Pocket IE>menu>tools>options>security page. Make sure that you have checked “Allow cookies”. Once you check this box and close Pocket IE, you will need to exit and restart SelectRadio for the new settings to take effect. After checking your cookies settings, if you still get this message for Sirius, you may need a full version upgrade or a module upgrade. If you are using a version of SelectRadio prior to v4..5.x, download and upgrade to the latest version from our download page.

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