Where can I find information for solving Windows and Microsoft Networking problems?
A. In addition to our easily searched forums, how to articles, and FAQs, the solutions to many Windows 9x and Networking problems can be found in four Microsoft resources. Help. Although very obvious, and easily accessed from within Windows by clicking Start, Help, this resource is often overlooked when a problem occurs. Microsoft’s Knowledge Base. This resource is an extensive data base of how to and problem solving articles. It can be accessed via the Internet from Help in more recent versions of Windows or directly at http://search.support.microsoft.com/kb/c.asp. Alternatively, if you know the Knowledge Base article number and you are located in the United States, you can view an article anytime, by entering the number in your Microsoft Internet Explorer or MSN Explorer Address box like this: mskb
