Which factors should organisations take into account when implementing these kinds of solutions?
PG. To increase the chances of a successful implementation and gain the most benefit from this kind of investment, you should consider three main points: simplicity, customisation and message. • Simplicity – The solutions should be simple enough for everyone to use. This may seem like an obvious thing to say, but when implementing new technology, there is often a temptation to have all the latest bells and whistles. This is rarely necessary and sometimes complexity poses significant risk to a smooth implementation. My suggestion is not to change too many things at once – consider compromising on certain functions when you first launch and, if the solutions are modular, you can always add them on in the future. • Customisation – The solutions should be easy to customise and include your own organisational values, competencies and skills requirements. The most common reason that we hear for unsuccessful implementations of performance solutions is “it wasn’t relevant to me”. To ensure tha
