Which is the right way to hold the DBS iB Secure Device?
To determine which is the front of your DBS iB Secure Device and which is the back of your device hold your device and look at it. The side which has a button and display window is the front of the security device. The side which has a 10 digit serial number is the back of the device. To make sure you are holding the device the right way up, the button is situated on left hand side of the device. Use the words “iBank with DBS” to confirm that you are holding the device the right way up. Front Back • I keyed in the dynamic PIN that was generated by the DBS iB Secure Device but am still unable to access iBanking. As a security feature, the dynamic PIN is a unique code which is only valid for a certain period of time. If you input an expired dynamic security PIN when you login to iBanking you will receive a message requesting you to try again. Please press the button found on the front of the DBS iB Secure Device to generate a new dynamic security PIN and key this PIN again. If the proble
