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Who do I call if I have questions or a complaint on the eBill presented?

April 26, 2017complaint ebill presented

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Who do I call if I have questions or a complaint on the eBill presented?

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A. For questions related to charges on your bill, contact Lansing Board of Water & Light. Questions about your payment transaction or problems accessing your eBill will be handled through CheckFree at 1-800-564-9184. They are open 24 hours a day, seven days a week.