Who do I contact with ECA Digital Certificate questions and problem reporting?
ECA Certificate Order Status and Technical Support Phone Support Monday – Friday 5:00 AM – 6:00 PM Pacific Time Toll Free: 1-800-579-2848 or Local: 1-650-426-3535 FAX #: 650-237-8860 To send a Customer Support inquiry to Verisign for ECA Certificate issues, go to http://www.verisign.com/support/contract/security-services/index.html. Select “ECA Support” from the drop down list as the “type of product you are inquiring about”. Provide other information on web page as requested. E-mails may also be sent to eca-authentication@verisign.com I have completed my enrollment for my Verisign ECA Certificate, but have not yet received anything. If you have not received a notification e-mail message after 1 week of your enrollment, please contact the Verisign ECA Customer Service Center . The Customer Service Center will assist you with locating your enrollment information and your certificate status. How long after I apply for a Verisign ECA Certificate will I receive it? The enrollment process r