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Who handles bookings and cancellations?

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Who handles bookings and cancellations?

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The Accorhotels.com site handles the on-line booking of hotel rooms for all the Accor brands (Sofitel, Novotel, etc.) and provides real-time information on room availability. Web users can use the Internet to cancel bookings they have made, in accordance with the general terms and conditions of sale that are set out on the website.

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