Who is responsible for fixing a burst pipe or sewer spill?
We are responsible for maintaining the water service up to and including the property meter, and for the sewer branch up to the connection point. All plumbing and pipework from the property connection points to your residence is the property owner’s responsibility and is referred to as a private extension. In the case of a Body Corporate or Multi Resident development, a private extension will supply many residences. If you have a water or sewerage problem within your property, contact us for advice on 13 2762 -24 hours a day.