Who will be responsible for training the new team member during the three-month orientation period?
This responsibility does not have to fall on the dentist, unless desired. Most dentists try to wear too many hats and then feel overworked. Decide who will be the best person to do the training. For example, if you hire a new hygienist, your current hygienist could take the time to review the clinical aspects of the periodontal program you have in your office with the new hygienist. The business assistant could explain your recall system and follow-up procedures for periodontal patients. Supporting all the training, of course, is your office policy manual in which your expectations of your staff are clearly documented. For example, the frequency of radiographs, oral hygiene instruction, reviewing previous treatment plan with the patient if treatment has not been completed, use of the intraoral camera and so forth. What hours do you expect the new team member to work? I have experienced the frustration similar to that of many dentists who try to arrange their working hours around those
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