Who would use Mail Merge?
Mail Merge is used by companies who would like to personalise their communication with staff and customers. Example: An insurance company wishes to send a notification message to a group of customers (100), regarding the expiry of their car insurance policy and request the customers to call for renewal. The insurance company has made sure it satisfies the requirement for sending marketing messages (including gaining the customers’ consent) before it sends this messages using Mail Merge. The insurance company may wish to create a message which will include the customer’s name, their insurance policy number and the date on which the policy is due to expire. The message would be created with variables as follows: Dear [1], your car insurance policy [2] will expire on [3]. Please call us on 130000 to arrange renewal. A file containing the customers’ names, insurance policy numbers and expiry dates would be merged with this message. Click here for more details on creating mail merge files.
Companies who would like to personalise their communication with staff and customers. Example: An insurance company wishes to send a notification message to a group of customers (100), regarding the expiry of their car insurance policy and request the customers to call for renewal. The insurance company has made sure it satisfies the requirement for sending marketing messages (including gaining the customers’ consent) before it sends this messages using Mail Merge. The insurance company may wish to create a message which will include the customer’s name, their insurance policy number and the date on which the policy is due to expire. The message would be created with variables as follows: Dear [1], your car insurance policy [2] will expire on [3]. Please call us on 130000 to arrange renewal. A file containing the customers’ names, insurance policy numbers and expiry dates would be merged with this message. Click here for more details on creating mail merge files.
