Why am I asked for a 4 digit code while creating or changing password on the Log-in page?
There are some situations where you will be asked to provide a four digit security code; which serves as an additional method of cardholder verification. This code may have been provided by your issuer, or you may have chosen it yourself during enrollment. Log-In Help: If you are unable to remember your password, you may log in to Visa Extras by providing additional verification information, including the four digit security code. Enroll/Activate Now: If your issuing bank has established your Visa Extras account and pre-selected your four digit security code, you need only select a password to access your information. In order to do that you must first enter the issuer-provided four digit number in order to verify your identity. Customer Service Contact: Should you call Visa Extras for assistance, the customer service representative may ask you to provide your four digit security code before providing information regarding your account.