Why am I getting an error message when I enter the correct account number and last four digits of the account holders Social Security Number?

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Why am I getting an error message when I enter the correct account number and last four digits of the account holders Social Security Number?

April 26, 2017account digits enter Error HOLDERS last four message social security

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I receive an error message when I attempt to enter a Social Security number in UIFastTax or UIWebTax. How do I correct this so I can continue filing?
Why am I getting an error message when I enter the correct account number and last four digits of the account holders Social Security Number?
I get an error message that says "Invalid PIN number" when I try to enter the six digits pin number?

score 0 · Answer 1 · 2009-04-20T16:11:20+00:00

A. You may receive an error message if we do not have the account holders Social Security Number on file. Please call us at the local phone number listed in your telephone directory for assistance.

Why am I getting an error message when I enter the correct account number and last four digits of the account holders Social Security Number?

1 Answer

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