Why am I sometimes charged different copays for seeing my eye doctor?
Routine vision care is different than medical vision care, and each has a different copay. Routine vision care is provided by a network of optometrists and optical shops, and should be used when you have a routine eye exam or need a new prescription for glasses or contacts. These exams are associated with a routine vision copay and must be performed by a Vison Benefits Network provider. Medical vision care is provided by a doctor to diagnose problems with your eyes that may require medication or surgery. These exams are associated with a medical copay for a doctor’s office visit. If you are unsure which provider to use, contact Member Services.