Why are deposits non-refundable?
When you place a deposit on a puppy, I stop advertising that puppy. While your deposit is holding the puppy, other people aren’t given a chance to buy that puppy because it is being held exclusively for you. If you decide you no longer want the puppy, I have to spend lots of time re-listing and advertising and trying to re-sell the puppy. As puppies get older, it is harder to sell them. People who are in the market for a new puppy are generally looking for a young puppy. If you have been holding the puppy and it has gotten older, it will be harder for me to sell the puppy quickly and at the original price. Any way you look at it, I lose time and money when someone backs out of a deal, so that is why deposits are non-refundable. If circumstances arrive and make it impossible for you to buy the puppy – job loss, illness, family/marital problems, housing issues, etc., or you decide you do not want the puppy for any reason, you can always use the deposit for another puppy at a later date.
If you do a little comparison shopping, you’ll quickly discover what tremendous bargains our travel programs offer. In order to offer you such excellent prices and conditions, we make financial commitments to suppliers far in advance of each departure date. These committments are covered by your deposits and will not be refunded should you cancel your tour. If you decide to join us, we strongly recommend that you purchase our very affordable travel insurance (only $129 per person for full coverage) so that should you need to cancel, you can recover your deposit in full.
Deposits are non-refundable because by placing a deposit your puppy is no longer for sale, therefore I am potentially missing out on the sale of that puppy if you were to back out. Deposits apply to every individual wishing to place a hold on the puppy of their choice. I rarely have puppies at 6 weeks or after, so without a deposit it is almost impossible to get the puppy of your choice. Puppies are generally ready for pickup at 6 weeks of age, and must be picked up then. If you cannot pick up your puppy on the day of 6 weeks or the following weekend, arrangments have to be made ahead of time. If arrangments are not made in advance your deposit and puppy will be forfeited. On occasion we will keep our teacup & toy puppies until 8 weeks old, but the same rule applies. If you have further questions about our Deposit policies you must email or call concerning the issue before placing a deposit. Schnauzers@highland.
