Why are Plan Documents reviewed prior to issuing the policy?
A. As an added service to our producers, TPAs, and policyholders, we review each and every Plan Document prior to issuing the policy. We do this for several reasons; one of which is to confirm there are no gaps in coverage for the benefit plan. If we do see a gap in coverage, we will immediately let you know and help determine the best solution. Secondly, by reviewing Plan Documents up front, we are helping to expedite the claim process.
