Why can I not enter my full phone number/ social insurance number (SIN)/ Postal Code?
The problem may be that: • You are trying to insert spaces in an input field which may not accept them. Do not enter a space between postal code digits. Note: Please follow the example as shown on your screen. • You are trying to put too many numbers/incorrect numbers in a field. (e.g. you are trying to put a “1” in front of your area code in the three digit “area code” field). Note: Please follow the example as shown on your screen. • You are using the side keypad on the keyboard but the “Num Lock” function is not turned on. Please turn on the “Num Lock” by selecting that key on your keyboard.
