Why did my budget option change during the months of November, December and January?
• Our budget period is from August through July. Your budget amount is based on your anticipated natural gas costs spread evenly over 12 months. You can join the budget at any time; however, if you do so in the middle of the budget period, you will not have made 12 months of payments. To compensate for that missed time, your budget option may increase in November, December and January to ensure that when you join, the forecasted payments reflect your energy use.
