Why did the customer choose to see CCCS instead of us about their debt?
We know from our experience that creditors are often willing to help when people are having difficulty repaying a debt. However, there are occasions where an individual’s debt is so great with so many creditors that they feel their only option might be bankruptcy. When some creditors sense this possibility they refer the individual to us. Chances are, if an individual is having trouble paying you, they are having trouble paying someone else.