Why do I see a previous ecard displayed on the send-ecard form instead of my new selection?
When a new ecard selection does not display on the send form (and you see a prior ecard selection), this usually means that the new ecard you wanted to send had not been successfully loaded into the system. When an ecard is not aligned with the emailing system, it will not appear, ready to send (in fact, the last, most recent ecard you sent – or planned to send – is the one that will re-appear -OR- one particular ecard, like the one that starts with LAND will be there). This happens sometimes when a new ezine goes out, announcing new ecard designs that can all be seen, but perhaps not all can be sent… until they are aligned in the system. This rarely happens, but if it does, please report this problem to us ASAP We try to not let this happen, but an ecard or two might be late getting loaded, or sometimes not at all (usually an oversight when loading many ecards at one time). So, please, when you have a situation like this, let us know *specifically* which ecard you’re having trouble
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- Why do I see a previous ecard displayed on the send-ecard form instead of my new selection?
