Why does Netcom impose data allowances with their service plans?
Like other service providers, Netcom Africa has a small proportion of very heavy users. This group of less than 5 per cent currently consumes a majority of the total images/New/gallery/events bandwidth being shared by all users. It is therefore necessary for us to protect the service quality for the other 95 per cent of users by establishing and implementing bandwidth control for those who are affecting the quality of service for the rest. We are able to do this within the scope of our current and previous Terms and Conditions. Towards this goal, MyNetcom service will be ENFORCING data allowances (maximum allowance of data downloaded per month) on all of our existing subscription plans. When your data allowance has been exceeded, the user will notice a reduction (throttle) of their download speeds. Most subscribers will NOT notice a difference as their normal usage is well below the typical data caps for each subscription plan. Data top ups to increase allowances are available for purc