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Why does the time for service restoration given by the automated system at 1 800 790-2424 sometimes change?

April 26, 2017Automated given restoration service system time

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Why does the time for service restoration given by the automated system at 1 800 790-2424 sometimes change?

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The automated system calculates service restoration time based on an average time for the type of equipment and geographical area. In the case of a major weather event, service restoration estimates change as more information becomes available.