Why dont URLs appear as hyperlinks?
When an Outlook message format is in “plain text” and you try to cut and paste a URL link, it will look as if the whole URL is not properly copied, and the recipient may think it looks broken. The users might need to make sure the URL is copied properly and the link is not broken before sending it to a recipient. For the link to show up as a hyper-link (underlined) the mail message MUST be sent as HTML or “Rich Text” format. When the link is sent in a “Plain Text” format it looks like this: http://atyourservice.ucop.edu/employees/policies/system_series/index.
When an Outlook message format is in “plain text” and you try to cut and paste a URL link, it will look as if the whole URL is not properly copied, and the recipient may think it looks broken. The users might need to make sure the URL is copied properly and the link is not broken before sending it to a recipient. For the link to show up as a hyper-link (underlined) the mail message MUST be sent as HTML or “Rich Text” format.