Why has the library contracted with a collection agency?
The Albuquerque/Bernalillo County Library has contracted with a collection agency to help ensure the return of overdue library items. The majority of our customers return items on time and in good condition. However, there are a few who have not responded to overdue notices. The collection agency’s services will be used to reclaim materials from those customers. When library materials — books, music CDs, movies and more — are returned they are available for other customers to use and enjoy.