Why is ASCAP the most efficient Performing Rights Organization in the world?
Rigorous and continuous effort keeps ASCAP’s cost of operation down. We know that every minute we save reduces costs and every dollar we save goes into the pockets of our members. In this never-ending quest, Chief Operating Officer Al Wallace (pictured) launched ASCAP’s Quality Movement. ASCAP was already doing an optimum job. But in today’s world, where business changes at light speed and technology, culture and organization gets turned upside down, there is a persistent need to innovate, to stay on top. So, he decided to raise the bar. Wallace knew that, according to the experts, the average company has a 25% – 30% quality and efficiency gap. So he met with all of his managers and their staffs. He explained that ASCAP processes nearly 100,000,000 transactions each distribution quarter. That’s on top of the research, matching, verification and documentation that goes along with those transactions. And, while ASCAP has a great track record, in order to deliver the lowest cost operation
