Why is Bupa monitoring the health outcomes of various treatments?
To help make sure that customers receive the best possible care, Bupa monitors the health outcomes of a number of the treatments we provide and the difference they make customers’ lives. In this way we are able to track changes in people’s general physical and mental health and assess their quality of life after treatment. This monitoring also helps Bupa to enhance medical decision-making and support the relationship between patients and their specialists. How can monitoring the outcomes of treatments help me? When discussing treatment options with specialists, people can find it difficult to ask about how the different options will affect their quality of life. In fact, many people are so polite that they will not ask about what really concerns them, even when their doctor creates an opportunity to do so. Having information about other patient’s experiences after the same treatment may help people to have more meaningful conversations with their specialists. After all, no treatment is