Why is FDOT integrating the regional 511 systems?
Over the past six years, different regional 511 systems have been deployed throughout Florida, serving the most congested areas of the state. Each system worked differently causing confusion among travelers. Since Florida is the fourth largest state with 15 million licensed drivers and 80 million annual visitors, FDOT realized the state needed an integrated, seamless travel information resource. The new Statewide 511 improves customer service by offering a consistent user interface and information throughout the state. This also gave FDOT the opportunity to upgrade the 511 resource, including expanded personalized services and bilingual functionality statewide.
Related Questions
- Who will manage construction and operation of the new transit service? Will it be FDOT, the South Florida Regional Transportation Authority (SFRTA) that manages Tri-Rail, or another entity?
- What does a regional health authority gain from integrating all its ICT systems?
- Why is FDOT integrating the regional 511 systems?
