SHDSL and BDSL services are specifically designed for business requirements. More specifically: • Connections have a much lower latency than ADSL1 or ADSL2+ and therefore the responsiveness on a 1Mb SHDSL connection can be equivalent to a 12Mbs ADSL2+ service. • All SHDSL services have a 1:1 contention ratio therefore you have a uncongested link to the internet unlike normal ADSL1 or ADSL2+ broadband services. • SHDSL services have a higher reliability and quicker restoration targets than ADSL. Specifically: • Service availability target is 99.8%. • Fault response target is 1 hour. • Fault restoration target is 4 hours.