Why is systems integration so important?
First, let’s define systems integration. All too often I find that people misuse this phrase. True systems integration follows the “domino affect”. What I mean by this is that one business transaction automatically triggers the next. For example, when a sales order is placed, in the world of true systems integration, inventory is checked and relieved, customer billing is processed and product is shipped. Finally, purchasing is notified to reorder product. This type of systems integration is important to companies that want to compete and survive in today’s global market. Systems integration saves time, money, and provides superior levels of customer satisfaction. If you don’t have true systems integration in today’s e-commerce, you may as well pack up and go home.
