Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Why would the Authorize or Next buttons be gray when making a Web Quick Payment?

April 26, 2017authorize buttons Gray payment Quick web

0

Posted

Why would the Authorize or Next buttons be gray when making a Web Quick Payment?

1 Answer

0

Posted

This situation can result for the following reasons: Browser Incompatibility. BillMatrix/Quick Payment supports Microsoft Internet Explorer 4.02 and above. Netscape and many other Internet browsers are not supported by the BillMatrix/Quick Payment system. Verify that all of the fields on the screen have been filled in with the correct information. Only fields that are necessary for payment processing are included on the Web screens, so all fields must be appropriately updated in order to proceed to the next page.