Can I use DirecDial if I have Caller-ID block?
It depends on whether we can receive your caller-ID or not. In some cases, we can receive the caller-ID even with phones that are set up to have caller-ID block. In some other cases, we can’t recognize the caller-ID and will not be able to provide you the DirecDial function. DirecDial should work even if you have caller-ID block when you use the toll-free access numbers. If your phone is set up to have caller-ID block and wish to access our network through our local access numbers, please deactivate caller-ID block by dialing *82 before dialing the local access number. Note: Some cellular phones may not work with DirecDial and certain cellular phones request dialing different keys to deactivate caller-ID block. Please consult with your cellular phone carrier. Dialing *82 will only temporarily disable the caller-ID block of that particular call. Caller-ID block continues with subsequent phone calls if *82 is not entered. DirecDial feature is only available in U.S.