How does MCD handle denials?
Upon receipt of the EOB from your office, we will promptly investigate any denied or rejected claim to ascertain the reason for denial or rejection. In some cases, the claim may require additional documentation from your office, in which case we will contact you or your designate for such information. If an unsatisfactory reason for denial is given by the insurance carrier, MCD will write a letter of appeal and pursue the insurance carrier until payment is received or a satisfactory explanation of denial is tendered.
