My Omni 3750 device is displaying ‘Model not Config’. What should I do?
Your device needs to be replaced. Contact the Call Center at 800-343-9000, select option 2. The customer service representative will need the following information to open a ticket to have your device replaced. • Contact Name • Phone Number with Extension • Terminal’s Serial Number • and the error message Model not Config A replacement device will be sent to you. Return the defective device in the packaging the replacement arrived in.
