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My thermostat display is flashing between the temperature and a message to call an 800 number. What does that mean?

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My thermostat display is flashing between the temperature and a message to call an 800 number. What does that mean?

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A problem has occurred with the connections of the programmable thermostat and may be causing a problem with the settings, or may prevent you from changing the settings online. Please call the WattSaver toll-free number at XXX-XXX-XXXX.

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