What are the advantages of SMART911 compared to my PSAP’s in-house/standalone database of citizens with special needs?
Whereas in-house public safety databases require agency resources for creation and maintenance, SMART911 provides more advanced service at no incremental cost to your PSAP. SMART911 also provides automatic reminders to help ensure that critical care information is updated or validated by the subscriber on at least a yearly basis. SMART911 information is centrally and securely maintained, with call takers and field responders having immediate access to important data through a simple-to-use system and interface. Most in-house databases lack the level of information detail, automated access for call takers and field responders, security, backup, reporting, and reliability offered by SMART911.
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