What is the cancellation/refund policy for individual enrollments?
If for any reason you need to cancel or reschedule your training program, please contact The University of Georgia Center for Continuing Education. Simply notify the Certificate Programs Office in writing within seven days of receipt of the Course materials and a full refund (minus the outgoing shipping fees) will be granted. The course materials are shipped by United Parcel Service (UPS). Return to top How do I contact the Georgia Center? Please forward your questions and or requests via e-mail or give us a call at +1-706-542-6692. The Department of Certificate Programs University of Georgia Center for Continuing Education Conference Center & Hotel 1197 Lumpkin Street Suite 196 Athens Georgia 30602-3603 USA +1-706-542-6692/telephone +1-706-542-7537/fax Return to top All contents copyright © 2006. University of Georgia Center for Continuing Education Conference Center & Hotel. All rights reserved. URL: www.georgiacenter.uga.edu/is/stm/faqs.
The Georgia Center will gladly issue full refunds for cancellations received in writing prior to the release of course access information. You may cancel your enrollment at any time during the course and receive a refund less a $50 administrative fee, provided that you have not accessed the online course material at all. During the first 30 days of your course, if you have not completed any course work, you may opt for a one-time transfer of your enrollment to another student for a fee of $50; the new student (i.e., substitute) would have up to three months from the transfer date to complete the course. Written requests should be sent to certificate.programs@georgiacenter.uga.
